Questions, answered.

We're trade only — salons, stylists and licensed resellers. Every new account is verified by a person before pricing goes out, which protects your margin: your clients can't buy around you.

MOQ is 5 units, mixable across the entire line — wefts, extensions, wigs, toppers and raw hair can share one qualifying order in any combination of lengths and tones.

There's no public catalog — pricing goes out as a trade price list. Fill the four-field form on the home page or message us on WhatsApp, and a person replies within one business day.

Yes. Ask for a sample when you request the price list and judge the hair in your hands — wash it, heat-style it, lift a strand if you want to.

In-stock lines dispatch within 48 hours, tracked, worldwide from South Florida. If something is out of stock, we tell you the real date before you pay — not after.

Reorder the same tone code within 12 months and it matches — that's a standing guarantee. Grading and tone-coding happen at our own bench, which is what makes the promise possible.

Twelve solid tone codes from espresso to platinum, plus highlight and balayage blends. The full tone ring ships with your first order, so your colorist matches against hair — not a screen.

Raw hair has never been processed at all — no dye, no steam texture, no silicone — and the cuticle is intact and aligned. Virgin usually means uncolored, but most virgin lines are still steam-processed for texture. We label plainly: if it's seen steam, we don't call it raw.

Yes — made-to-order pieces are built to your spec on six cap constructions, and they count toward the same 5-unit minimum. We quote the real lead time with the price list, before you commit.

Fort Lauderdale, Florida — grading happens at our own bench here, and shipments go out tracked, worldwide. Call or WhatsApp +1 (954) 955-1045 during business hours.